Downtime: sg-hv114 & sg-hv115 on 13 Sep 2025 06:04:17 (UTC+01:00)
Update on 13 Sep 2025 06:07:51 (UTC+01:00)
We have identified the cause of the outage affecting sg-hv114 and sg-hv115 as maintenance activity at the datacenter, which unexpectedly impacted our power feeds. Our team is in close contact with the facility and working to restore services as quickly as possible.
The datacenter has informed us that restoration could take up to 7 hours, though we are optimistic it will be resolved sooner. All affected customers will automatically receive SLA credits for this disruption.
We sincerely apologize for the inconvenience and will continue to keep you updated as the situation progresses.
We have identified the cause of the outage affecting sg-hv114 and sg-hv115 as maintenance activity at the datacenter, which unexpectedly impacted our power feeds. Our team is in close contact with the facility and working to restore services as quickly as possible.
The datacenter has informed us that restoration could take up to 7 hours, though we are optimistic it will be resolved sooner. All affected customers will automatically receive SLA credits for this disruption.
We sincerely apologize for the inconvenience and will continue to keep you updated as the situation progresses.
Update on 13 Sep 2025 06:07:31 (UTC+01:00)
We have identified the cause of the outage affecting sg-hv114 and sg-hv115 as maintenance activity at the datacenter, which unexpectedly impacted our power feeds. Our team is in close contact with the facility and working to restore services as quickly as possible.
The datacenter has informed us that restoration could take up to 7 hours, though we are optimistic it will be resolved sooner. All affected customers will automatically receive SLA credits for this disruption.
We sincerely apologize for the inconvenience and will continue to keep you updated as the situation progresses.
We have identified the cause of the outage affecting sg-hv114 and sg-hv115 as maintenance activity at the datacenter, which unexpectedly impacted our power feeds. Our team is in close contact with the facility and working to restore services as quickly as possible.
The datacenter has informed us that restoration could take up to 7 hours, though we are optimistic it will be resolved sooner. All affected customers will automatically receive SLA credits for this disruption.
We sincerely apologize for the inconvenience and will continue to keep you updated as the situation progresses.
In progress on 13 Sep 2025 06:06:45 (UTC+01:00)
We have identified the cause of the outage affecting sg-hv114 and sg-hv115 as maintenance activity at the datacenter, which unexpectedly impacted our power feeds. Our team is in close contact with the facility and working to restore services as quickly as possible.
The datacenter has informed us that restoration could take up to 7 hours, though we are optimistic it will be resolved sooner. All affected customers will automatically receive SLA credits for this disruption.
We sincerely apologize for the inconvenience and will continue to keep you updated as the situation progresses.
We have identified the cause of the outage affecting sg-hv114 and sg-hv115 as maintenance activity at the datacenter, which unexpectedly impacted our power feeds. Our team is in close contact with the facility and working to restore services as quickly as possible.
The datacenter has informed us that restoration could take up to 7 hours, though we are optimistic it will be resolved sooner. All affected customers will automatically receive SLA credits for this disruption.
We sincerely apologize for the inconvenience and will continue to keep you updated as the situation progresses.
Investigating on 13 Sep 2025 06:04:17 (UTC+01:00)
We're currently investigating an outage affecting both sg-hv114 & sg-hv115. We will update this status page as soon as we have any further information.
We apologise for any inconvenience caused. This is being treated as a high priority.
We're currently investigating an outage affecting both sg-hv114 & sg-hv115. We will update this status page as soon as we have any further information.
We apologise for any inconvenience caused. This is being treated as a high priority.